by Boinclo

Gift Voucher

£10.00
EARN 10 BOIN COINS 🪙 MORE INFO
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RETURNS

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. We will issue a full refund*, (excluding original delivery charge) voucher code or exchange, please refer to the returns policy at the footer of our website for full details.

Refunds will only be offered in accordance with your statutory rights (which remain unaffected). We regret we are unable to offer returns on swimwear & underwear.

Please retain the email invoice as proof of purchase.

DELIVERY

Royal Mail Saturday Delivery (order before 3PM) £9.99

Royal Mail Special Delivery (next working day order before 3PM) £8.99

Tracked 24 (1/3 Working days) £5.99

Tracked 48 (3/5 Working days) £3.99

ORDERS OUTSIDE OF THE UK

Prices will be displayed at checkout and are dependent on carrier costs. TAXES & DUTIES ARE INCLUDED IN THE PRICE, WE PRE-PAY ALL DUTIES & TAXES!

REST OF THE WORLD DELIVERY

DHL Tracked Express (1-3 Working Days) — £15.00


"Why choose us for your purchases?"

With a successful 6-year track record, we've established a stellar reputation evidenced by Trustpilot reviews and a thriving Instagram following (check our Trustpilot here/ instagram following here). Our commitment to exceptional customer service, prompt global delivery, swift responses, and the ability to source rare designer items from previous seasons—all sold well below the recommended retail price (RRP)—sets us apart.

"Is your entire inventory authentic?"

As a VAT registered Ltd company, Boinclo adheres to the law, strictly prohibiting the sale of counterfeit items. Our stock, 100% authentic and brand new with tags, is sourced from authorized suppliers in Italy, some of whom have direct accounts with the brands featured on our website. We accept Klarna and Clear Pay, subjecting our stock to rigorous authenticity checks. Feel free to take our items to any shop for authentication.

"How secure is my data?"

Rest assured, all your payments and data are completely secure. From Paypal to card payments, our payment gateways are fully encrypted. Complying with GDPR regulations, we do not store your password or payment information. We only access the information you provide at checkout, such as name, email, and address, which can be deleted upon request.

"Is all your stock new?"

Absolutely, every item in our inventory is brand new with tags.

"What's currently available?"

Browse our website to view our entire stock; it's always up-to-date.

"How do I make a purchase?"

The quickest and easiest way to make a purchase is through our website.

"What payment methods do you accept?"

Choose from a variety of secure payment options, including PayPal goods and services, major credit cards, bank transfer, cash bank deposit, and Klarna/Clearpay/Laybuy payment plans.

"Do you have this item in my size?"

If it's not listed on our website, unfortunately, we don't have it. Our commitment to keeping the website current is crucial to our business.

"What are the delivery times?"

Delivery times vary based on your chosen method but typically range from 1-2 working days for domestic orders. Special next-day delivery and express shipping options are available for international orders.

"Where do you source your stock?"

Due to data protection laws, we cannot disclose our suppliers or provide supplier invoices.

"Why are your prices under RRP?"

As an outlet business specializing in previous season stock, selling below RRP adheres to brand regulations and prevents devaluation of brands and loss of business for competitors.

"Can you locate a specific item for me?"

While we're not personal shoppers, if you've seen the item on our page before, we're happy to make a note.

"Do you offer refunds?"

Yes, please refer to our returns page for detailed information.

"I've returned my item. Have you received it yet?"

Refer to your provided tracking details from Royal Mail. Once the item is marked as delivered/signed for, we'll process the return within 48 hours, ensuring you've followed the returns procedure correctly to avoid delays.

BOINCLO.